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Swift Insurance Roof Replacement by Character Exteriors

A Kalamazoo Homeowner’s Saving Grace

When a large tree branch falls on a roof, causing extensive damage, it’s essential to find a reliable and efficient exterior remodeling company to handle the necessary repairs and roof replacement. Recently, a Kalamazoo homeowner experienced such an incident, and Character Exteriors, a local exterior remodeling company, came to their rescue. In this blog post, we’ll discuss how Character Exteriors swiftly completed an insurance restoration roof replacement, ensuring the homeowner’s peace of mind and the protection of their home.

The Roof Damage

The homeowner’s roof sustained significant damage when a large tree branch fell on it during a storm. The impact compromised the structural integrity of the roof and created openings that exposed the interior to the elements. The homeowner immediately contacted their insurance company, who recommended finding a local, trusted, and quality focused company. Character Exteriors fit all the marks the homeowner was looking for and were friendly and efficient from the first call putting the homeowner at ease.

Emergency Tarping

Understanding the urgency of the situation, Character Exteriors promptly dispatched a team to assess the damage and install a temporary tarp to prevent further damage to the home’s interior. This emergency measure protected the home from water intrusion, wind, and debris until the roof could be fully replaced.

Insurance Claim Assistance

Character Exteriors worked closely with the homeowner and their insurance company to ensure a smooth and hassle-free claim process. Their experience in dealing with insurance restoration projects allowed them to provide detailed documentation of the damage, streamlining the claims process and securing the necessary funds for the roof replacement.

The Roof Replacement Process

Once the insurance claim was approved, Character Exteriors quickly scheduled the roof replacement. Their skilled team removed the damaged roofing materials and inspected the underlying structure for any additional damage. They made the necessary repairs and installed new, high-quality GAF roofing materials to ensure the roof’s long-term durability and protection.

Character Exteriors’ efficient work process minimized the disruption to the homeowner’s life, completing the roof replacement in a timely manner while maintaining their commitment to quality craftsmanship.

The Impact of the New Roof

The new roof not only restored the home’s structural integrity and protection but also improved its curb appeal. The homeowner was relieved to have their home back in pristine condition, safe from the elements and potential water damage. The new roof will carry with it the GAF Golden Pledge Warranty which will help protect this home with its 50 Years of coverage.

Customer Satisfaction

The homeowner was extremely satisfied with Character Exteriors’ swift response, professionalism, and the quality of their work. They appreciated the company’s assistance in navigating the insurance claim process and their dedication to ensuring customer satisfaction. The homeowner felt confident that their new roof would provide reliable protection for years to come.


Character Exteriors’ prompt and efficient handling of the insurance restoration roof replacement highlights their commitment to excellence and customer satisfaction. If you find yourself in a similar situation, needing emergency roof repairs or replacement, trust Character Exteriors to provide top-notch service and quality workmanship. Contact them today to discuss your exterior remodeling needs and discover how they can help you protect and enhance your home.

No Payments for 12 Months

Zero percent down, low monthly payments, and affordable solutions to help you finance your exterior remodel in West Michigan. Just give Character Exteriors a call today to request more information!

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