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Reviews

Character Exteriors
5.0
Based on 87 reviews
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Josh Stanton
Josh Stanton
19:20 17 Nov 22
Colin and team at Character were incredible from estimation to completion. I couldn't be happier with my new roof! While cleaning up from my project, the roofing team walked across the street and assisted my neighbor with blowing his leaves into piles. This team's true character speaks LOUDLY. I highly recommend.
Shayna Alexander
Shayna Alexander
16:01 16 Nov 22
I've had a wonderful experience with Character Exteriors!! I bought a house with roof issues that weren't disclosed by the seller and weren't reported by the home inspector. Needless to say, it was a surprise to us to have water coming in when we moved in. Collin came out and did an inspection with a thermal camera and evaluated the roof and explained the problem in detail to help us understand. He really took the time to walk through every question I had about the product and installation process, and I had a lot of questions. The price to replace the roof was very competitive and the quality of the work is outstanding!! We took advantage of the incredible finance offer available since we didn't anticipate replacing the roof so soon after buying the house, it really helped. We're also working with Collin to have siding and windows updated soon, which we did anticipate when we bought the house, and I can't wait! I know they'll do such an amazing job!!
Jack Brown
Jack Brown
01:55 08 Nov 22
I cannot say enough good things about this company, they were friendly and professional from start to finish. They did a roof tear off and installation along with replacing 3 sky lights and replaced our gutters on the front, I thought there quote was extremely competitive, but it was their service that stood out in the end. Every person I dealt with at Character was extremely pleasant and friendly and clearly was only concerned with one thing and that was doing whatever they could to make sure I was completely satisfied, I was. I really have nothing but GREAT things to say about Character Exteriors and everyone that works for them. If I have a need in the future for work they can do I assure you I will call them.
Anthony Olsen
Anthony Olsen
23:56 20 Aug 22
Amazing work from this company. Collin made things easy, and the project was extremely affordable (roof/gutters/big window)They don’t collect payment until all the work is done. It looks amazing, and we’ve already seen a difference with the gutter upgrade from the last few storms.With a lifetime warranty, there’s nowhere else to go for exterior home work!!
Larry Stinson
Larry Stinson
18:27 09 May 22
I do work for Character and My wife and I had our house resided this winter. Character did an awesome job. New gutters and downspouts also. Not only did it turn out better than we thought but the craftsmanship made everything look great. The stone front was my wife’s dream and it looks beautiful. We definitely got every penny we spent back in added value to our home.
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No Payments for 12 Months

Zero percent down, low monthly payments, and affordable solutions to help you finance your exterior remodel in West Michigan. Just give Character Exteriors a call today to request more information!

Character Exteriors
5.0
Based on 87 reviews
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Josh Stanton
Josh Stanton
19:20 17 Nov 22
Colin and team at Character were incredible from estimation to completion. I couldn't be happier with my new roof! While cleaning up from my project, the roofing team walked across the street and assisted my neighbor with blowing his leaves into piles. This team's true character speaks LOUDLY. I highly recommend.
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Have Questions? We've Got Answers.

You’re not alone. Many people just like you are curious about the process, and exactly how we can help. Look through some of our most common questions — you might be wondering the same before reading below.

Depending on the category of service our warranties offer different options. The GAF roofing warranty we offer is for 50 Years on Material and 30 Years on Workmanship and is backed by GAF. Our Mastic Vinyl Siding Elite status provides our customers with a Double Lifetime Warranty on the Material and the Workmanship for all of our siding projects. Also our Valor Gutter Guard Master Installer status provides customers with a 20 Year Warranty on all our Valor Gutter Guard installations.

We use tools and training other companies may not utilize or require their teams to perform due to cost. We believe in this upfront value to our customers to EARN your business. Character Exteriors and every employee will help to deliver the best customer experience we can for your next project. We aren’t perfect but we are responsible.

Except for Siding and Custom projects most Roofing & Gutter projects are complete in one day, sometimes more based on complexity for our installation team. We enjoy working with customers on challenging projects and timelines so please contact us to answer any specific questions you have!

Yes. We often acknowledge that the work we perform is difficult and safety is always a concern we account for. We will discuss proper parking for vehicles, use tarps for areas cutting is being performed, as well as utilizing tools from our industry leading roof protection systems.

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